Prepayment meter is a digital electric meter that you
pay upfront and use electricity.
Unlike your current meter, does not require meter
readers to read your meter each month and issue
you with a power bill invoice.

All of TEC’s customers – residences, commercials
and Government.
Except some Customers that had been approved by
the Government because of providing the essential
service to the public, will not to be part of this plan.

Next to the main electricity switchboard or a place
that can be easily accessed. This is to prevent the
meter from the salty environment and also for easy
access to the customer to enter the 20 digit
standard TOKEN Code when a top up is made and
also for the alarm to be easily heard.

As with any new technology, prepayment meters
bring new opportunities, but also new customer
challenges particularly in the early stages of
implementation.

The new meter will be able to do the following
things that the old meter cannot:
• You can prepay for electricity, which helps you
budget your income.
• Able to see daily usage
• Prevent doubt from reading errors
• Minimise wastage of energy.
• Improves TEC cash flow position.
• Recover debtors
• Reduce theft of electricity
• Reduce monthly power bills

Three alarms threshold with LED/Buzzer alarm to
remind you your credit is low.

At TEC office during office hours, Morning – 8:00 to
12:30 and Afternoon 2:00 to 4:00. After hours
service will also be available at TEC office for the
time being.

Any amount possible for a top-up. For any top up
received, the system will calculate how much kWh
will be used.

Can make multiple top-up within a month

Yes, you can see your balance on the meter screen
each day.

Yes, you will have a receipt for every top-up. Also
you will be given a 20-digit standard TOKEN Code on
your receipt. The code is to be entered into the
meter via a keypad provided on the meter.

The roll out of prepayment meter is currently at no
cost to consumers. All costs are covered by the
Tuvalu Electricity Corporation through the financial
assistance from the World Bank.

Yes, all meters have programmed 10kWh (~$3.00)
each and the cost of the 10kWh will be deducted on
your 1st top-up.

Accurate bills – minimize of human errors in reading
of meters and entering of meter reading into the
system to produce your monthly power bills.
Could help you save money – by knowing what
you’re using you may be able to reduce your energy
usage and save money.
No accumulated arrears with TEC – if you have
arrears with TEC, 50% can be deducted from every
top-up and the balance for you new usage.
Reduce theft of energy – from being able to prevent
and detect theft of energy more easily so you won’t
have to pay for stolen energy.

Yes, for now. However, when the prepayment
meters are fully operational it removes the need for
a regular visits to your property by a meter reader to
do manual readings. Prepayment meters you visit
TEC office to prepay your electricity.

Tuvalu Electricity Corporation plans to deploy the
new meters in June 2023. The first stage of the
project will be the instllation of prepayment meters
in Fogafale then the Outer Islands, starting at
Nukufetau, Vaitupu, Nui, Nanumaga, Nanumea,
Niutao and Nukulaelae.

Changing the existing electric meter with the new
prepayment meter is part of TEC long-term plan to
improve efficiencies.
Prepayment meters will allow TEC to offer
alternative method of billing to reduce wastage of
energy thus reduce demand and have savings for
customers, reduce customer arrears and improve
TEC cash flow position.

With the prepayment meters, the meter will
automatically disconnect your electicity if top-up is
not made when the alarm is on.